Opt-in Add-on - CURL Error: Could Not Resolve Host: .api.mailchimp.com - Question | JoomShaper

Opt-in Add-on - CURL Error: Could Not Resolve Host: .api.mailchimp.com

Brad Thompson

Brad Thompson

SP Page Builder 8 months ago

I added a Opt-in into the footer of my Helix Ultimate Website, put the API and the list ID into the settings and have an error when submiting the form.

cURL error: Could not resolve host: .api.mailchimp.com

I've logged into the server and successfully pinged api.mailchimp.com

PHP is compiled with Curl and it's activated and available.

I ran a curl test and was able to connect:

[root@hosting ~]# curl --request GET \
> --url 'us18.api.mailchimp.com/3.0/' \
> --user 'MYUSER:86d6adfexxxxxxxxxxxx337bcee902-us18'

What it seems to me is that the request is not adding the datacenter to the URL reqeust.

In this case it's: us18

Also, I'm also assuming that the API key needs to be in the format as <userID>:<API>

Is this a design flaw in SP Page Builder that needs to be updated to work with Mailchimp?

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5 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 8 months ago #128768

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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AT
Andrea Temporin
Accepted Answer
4 months ago #143218

Same problem. no solution or bug fix?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 months ago #143341

Will you please provide me the Joomla administrator access to check the issue? Did you check latest version of Page Builder?

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AT
Andrea Temporin
Accepted Answer
4 months ago #143349

Ok

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 months ago #143398

Please share this screenshot with your to your hosting provider.

Screenshot at Jan 02 18-09-36.png

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