Missing Slideshow Konstra - Question | JoomShaper
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Missing Slideshow Konstra

DT

David Tindell

Template 2 years ago

Hello, I run and develop the website https://www.grayhawksafety.com/. Upon updating it to the latest sppage builder and easy image addon. The website will no longer show the top slideshow it did before hand, as it is now missing from the top of the "home" page. I see it's available when i goto edit the "home" page using the front end editor. It's 4 panels and correct. However, when accessing the normal url or the other sp page builder methods to see it, it appears to have vanished. I need this component restored and showing for all users of the site, not just the front end editor. How can we reenable it without doing a complete wipe and restore? I do not have a clean backup and need to create one post this fix. I am also ware site is using older php and am talking with client to upgrade to a completely new site soon.

Main concern is reenabling main top slideshow for all website users on home page while leaving everything else intact please. Thank you for your generosity and patience.

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1 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #134272

Hello David Tindell

I have taken your site backup and checked the issue on my localhost. It looks like there are issues in your Konstra template settings. Please uninstall the template and then install it again. Then the slideshow shows fine. After that, set your template style again and check at which point slideshow stops working.

Best regards

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