Hello Fernando Bautista

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Best regard.

I left access data for the testing website in the hidden area.

Please indicate the solution and we will apply the changes to the real production site.

Thank you very much in advance for your kind collaboration.

Best regard.

I was waiting for an answer to my problem, I gave the credentials to access a testing site, I see in the forum that they answer other people's concerns but nothing about my situation.

To be a user with a subscription, I don't see adequate attention...

Apology for the delay. I see a 403 Forbidden error. Please allow my public IP to visit your site.

Best regards and thanks for your response.

We have enabled access as an administrator from Bangladesh

Please try again.

Yes, now I can visit the site. Please share your FTP Details. I will try a fix.

Hello, I have entered requested and tested ftp access data.

Please indicate what the solution to that problem was, the site you provided is a test site, therefore, the solution will be implemented on the production site.

Thank you very much for your kind collaboration.

Sorry, I could not connect the server. Please check your server name. It should be a valid link for the web browser.

Best regard.

I have made connections with the data on FileZilla with Windows 10 and LinuxMint and it works perfectly, perhaps you should set it to use "only use flat FTP - insecure"

I see that this works, no problem, please try again.

Sorry, I tried on FileZilla but could not figure it out. Please check this fix and try yourself:

https://github.com/joomla/joomla-cms/pull/41616/files

on this location: plugins/content/pagenavigation/src/Extension/PageNavigation.php

on line 42 change from

* @return  mixed  void or true

to

* @return  void

and on line 53 change from

return false;

to

return;

and on this location: plugins/content/vote/src/Extension/Vote.php

on line 87 change from

* @return  string|boolean  HTML string containing code for the votes if in com_content else boolean false

to

* @return  string  HTML string containing code for the votes if in com_content else empty string

and on line 96 change from

return false;

to

return '';

Best regard.

The suggested solution did not work.

Hola, actualice a Joomla 5.0.1 y el problema continua, las lineas que pide modificar ya estaban modificadas:

https://portalnews.co/gente/proyectos-sociales/donacion-equipos-de-computo-mantenimiento-a-escuelas-rurales-beneficiadas-en-san-francisco-cundinamarca

Sorry, your given credentials do not work now. Please enable and share again.

Hola Ofi, dejo datos de sitio de pruebas, por favor ayudeme a solucionar este problema porque no puedo crear categorias ni mostrar articulos, como usuario suscriptor esto es urgente.

Muchas gracias.

Sorry, your given credentials do not match. Please check and share again.

Best regards and thank you for at least writing again.

I managed to solve my problem thanks to a user in Joomla Issue Tracker and I suggest that you take this solution into account in future occasions, it could save you costs and time:

https://issues.joomla.org/tracker/joomla-cms/42248

In my case, the problem was a plugin called "Inner content" but as I indicated, I already fixed the problem.