Awaiting an answer SP Page Builder

Article not saving after upgrading SP Pagebuilder

Asked by suas 2 years ago Last activity 2 years ago

Hi, I have updated SP Pagebuilder to v5.2.3 after upgrading it, articles not saving and giving an error Call to a member function clear() on string. I tried to debug it and found that it is conflicting with two other plugins. Content - Smart Search and Content - J2Store. Before the upgrade it was working fine with SP Page builder v5.2.2. Kindly help me to resolve the issue as both other plugins are also crucial for us, we cannot disable those plugins just to use SP Page builder so you need to provide the solution for the conflict.

Regadrs,
SUAS

5 replies

suas Asked this

2 years ago

Hi, Is there any one to response the query as we are stuck to it and need to make website Live and just waiting to resolve the issue.

Regards,
SUAS

Ofi Khan Staff

2 years ago

Hello suas

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

suas Asked this

2 years ago

Hi Ofi,

I have shared the credentials, kindly check the issue and resolve it so I can migrate the website to Live.

suas Asked this

2 years ago

Hi, You can check the issue, I have shared the credentials.

Ofi Khan Staff

2 years ago

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial

suas Asked this

2 years ago

Hi, I placed the backup in public_html directory so you can directly download it via any method. You can access the URL from hidden content. As the backup is very large so not able to attach here. Kindly check it.

Regadrs,
SUAS

suas Asked this

2 years ago

Hi Ofi,

Have you checked the issue as its still not resolved and on Live site I am facing the same issue. Kindly resolve the issue. Thanks

Ofi Khan Staff

2 years ago

Please uninstall SP Page Builder and install it again on your site. Hopefully, the issue will be solved. I have tested this on my localhost on your site backup file.

Susan Fox

2 years ago

I also had this problem and believe it is a bug. I fixed it by updating the file /plugins/content/sppagebuilder/sppagebuilder.php

Change line 130 from:

$query = $db->getQuery();

To:

$query = $db->getQuery(true);

The value "true" needs to be passed to create a new query, otherwise getQuery() sometimes returns a string value instead of a query object and then an error is thrown (Trying to call function clear() on a string!)

Diane

2 years ago

This worked for me, thank you!