Contact-Form > Form Submit Sucsess/Failed Message allways on? - Forum | JoomShaper
Staff replied SP Page Builder

Contact-Form > Form Submit Sucsess/Failed Message allways on?

Asked by Steffen Chevalier 2 years ago Last activity 2 years ago

Hi There,

i often hear from my Customers: " I send a Mail from the Web-Contact-Form" But i don´t received amy Mail.
When i test the Form, there ist no Problem, and i receive all Mails.

I suspect that the customers may have had an input error or an invalid recaptcha and didn't notice it. At least that's my only explanation.
The status message is only displayed briefly for 2-3 seconds and may have been overlooked?
Is it possible (<div class="sppb-ajax-contact-status"></div>)
to display permanently?

Thx Chevi

1 reply

Ofi Khan Staff

Hello Steffen Chevalier

If customers can't fill up the form, then they will not see a confirmation page or success message. This indicates successful form fill up or failure. However, if you want to keep the warning messages longer, then you can customize the code. Sorry, we do not provide customization support.

Best regards

Log in to reply.