Attempted To Load Class "Helper" From Namespace "HelixUltimate\Framework\Platform". Did You Forget A "use" Statement For Another Namespace? - Question | JoomShaper

Attempted To Load Class "Helper" From Namespace "HelixUltimate\Framework\Platform". Did You Forget A "use" Statement For Another Namespace?

PD

Peter Dowse

Template 1 month ago

Hi Guys,

Getting the following error.

Any ideas?

Error ClassNotFoundError HTTP 500 Whoops, looks like something went wrong. Attempted to load class "Helper" from namespace "HelixUltimate\Framework\Platform". Did you forget a "use" statement for another namespace? [2/2] ClassNotFoundError Symfony\Component\ErrorHandler\Error\ClassNotFoundError: Attempted to load class "Helper" from namespace "HelixUltimate\Framework\Platform". Did you forget a "use" statement for another namespace?

at /home/gfwiczau/public_html/templates/jewels/error.php:19 at require() (/home/gfwiczau/public_html/libraries/src/Document/HtmlDocument.php:731) at Joomla\CMS\Document\HtmlDocument->_loadTemplate() (/home/gfwiczau/public_html/libraries/src/Document/HtmlDocument.php:785) at Joomla\CMS\Document\HtmlDocument->_fetchTemplate() (/home/gfwiczau/public_html/libraries/src/Document/HtmlDocument.php:622) at Joomla\CMS\Document\HtmlDocument->parse() (/home/gfwiczau/public_html/libraries/src/Document/HtmlDocument.php:640) at Joomla\CMS\Document\HtmlDocument->render() (/home/gfwiczau/public_html/libraries/src/Document/ErrorDocument.php:139) at Joomla\CMS\Document\ErrorDocument->render() (/home/gfwiczau/public_html/libraries/src/Error/Renderer/HtmlRenderer.php:70) at Joomla\CMS\Error\Renderer\HtmlRenderer->render() (/home/gfwiczau/public_html/libraries/src/Exception/ExceptionHandler.php:136) at Joomla\CMS\Exception\ExceptionHandler::render() (/home/gfwiczau/public_html/libraries/src/Exception/ExceptionHandler.php:73) at Joomla\CMS\Exception\ExceptionHandler::handleException() (/home/gfwiczau/public_html/libraries/src/Application/CMSApplication.php:336) at Joomla\CMS\Application\CMSApplication->execute() (/home/gfwiczau/public_html/includes/app.php:58) at require_once('/home/gfwiczau/public_html/includes/app.php') (/home/gfwiczau/public_html/index.php:32)
[1/2] Error

Error: Class "HelixUltimate\Framework\Platform\HTMLOverride" not found

at /home/gfwiczau/public_html/templates/jewels/html/com_content/featured/default.php:11 at include() (/home/gfwiczau/public_html/libraries/src/MVC/View/HtmlView.php:416) at Joomla\CMS\MVC\View\HtmlView->loadTemplate() (/home/gfwiczau/public_html/libraries/src/MVC/View/HtmlView.php:204) at Joomla\CMS\MVC\View\HtmlView->display() (/home/gfwiczau/public_html/components/com_content/src/View/Featured/HtmlView.php:209) at Joomla\Component\Content\Site\View\Featured\HtmlView->display() (/home/gfwiczau/public_html/libraries/src/MVC/Controller/BaseController.php:697) at Joomla\CMS\MVC\Controller\BaseController->display() (/home/gfwiczau/public_html/components/com_content/src/Controller/DisplayController.php:122) at Joomla\Component\Content\Site\Controller\DisplayController->display() (/home/gfwiczau/public_html/libraries/src/MVC/Controller/BaseController.php:730) at Joomla\CMS\MVC\Controller\BaseController->execute() (/home/gfwiczau/public_html/libraries/src/Dispatcher/ComponentDispatcher.php:143) at Joomla\CMS\Dispatcher\ComponentDispatcher->dispatch() (/home/gfwiczau/public_html/components/com_content/src/Dispatcher/Dispatcher.php:56) at Joomla\Component\Content\Site\Dispatcher\Dispatcher->dispatch() (/home/gfwiczau/public_html/libraries/src/Component/ComponentHelper.php:361) at Joomla\CMS\Component\ComponentHelper::renderComponent() (/home/gfwiczau/public_html/libraries/src/Application/SiteApplication.php:218) at Joomla\CMS\Application\SiteApplication->dispatch() (/home/gfwiczau/public_html/libraries/src/Application/SiteApplication.php:261) at Joomla\CMS\Application\SiteApplication->doExecute() (/home/gfwiczau/public_html/libraries/src/Application/CMSApplication.php:306) at Joomla\CMS\Application\CMSApplication->execute() (/home/gfwiczau/public_html/includes/app.php:58) at require_once('/home/gfwiczau/public_html/includes/app.php') (/home/gfwiczau/public_html/index.php:32)

Here's the Joomla details.

System Information Setting Value PHP Built On Linux usng02.directrouter.com 4.18.0-513.18.1.lve.el8.x86_64 #1 SMP Thu Feb 22 12:55:50 UTC 2024 x86_64 Database Type mysql Database Version 10.6.17-MariaDB Database Collation latin1_swedish_ci Database Connection Collation utf8mb4_general_ci Database Connection Encryption None Database Server Supports Connection Encryption No PHP Version 8.1.27 Web Server LiteSpeed WebServer to PHP Interface litespeed Joomla! Version Joomla! 5.0.3 Stable [ Kuboresha ] 20-February-2024 16:00 GMT Joomla Backward Compatibility Plugin Enabled (classes_aliases:"1", es5_assets:"1")

0
3 Answers
PD
Peter Dowse
Accepted Answer
1 month ago #151689

I appears the Jewel Template isn't installing the Helix Plugin for some reason.

To get around this installed the shaper_helixultimate template, and this also installed the plugin, making the Jewel template work.

Can you please get the Devs to look into this.

0
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #151702

Hi

Thanks for contacting us and sorry for this inconvenience. I will inform our team about it.

-Regards.

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PD
Peter Dowse
Accepted Answer
1 month ago #151704

It was the template, downloaded the latest version from the Joomshaper site

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