Hello Pediek Ipeirou

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Ηι!! I am having an issue with the Elemen vertical article slider. You can also see it on the Gazette template demo. When I click on it, it does not respond.

Have you observed this issue? Can you suggest a solution? Thank you.

Please go to this location:

templates/shaper_gazette/sppagebuilder/addons/articles_vertical_slider

and replace site.php file with the attached file. You need to unzip the file and then replace. site.php.zip

Let me know if this solves the issue.

Good morning!

The issue with the articles_vertical_slider element has been resolved, and I greatly appreciate your assistance with that. However, the problem with the articles_slider element persists. Specifically, the articles slider displays more than one article, and one article is even displayed 4-5 times. Even if there is only one article, it will be displayed multiple times. Additionally, the navigation arrows appear outside the frame, resulting in a large gap between it and another element. I am sending you images of this malfunction via Google Drive and would greatly appreciate your help. https://drive.google.com/drive/folders/1lsmAxprcycko4ygBWfzWQtH-XkxdiW9h?usp=sharing In addition, I would like to inform you that the Joomla version I am using is 5.1.0 and the SP Builder version is 5.3.0.

Please share your issue page link to check the issue.

http://srv1-ipeir.pde.sch.gr/pediek2/

Hi...!!

I'm writing to follow up on the issue I previously reported regarding the element article slider. I noticed that some interventions were made, but unfortunately, the problem persists.

Could you please investigate this matter further and provide a solution as soon as possible? I need to resolve this issue to continue working on the website's development.

If there's an alternative solution available, please let me know.

Thank you for your time and attention to this matter.

Finally, I have solved your issue. You have to set Slider Items -> 1 or any number. It was empty and thus all items are shown one under another.

prnt.sc/_xClLtAazRrx

Hi there...

The issue with multiple appearances has been resolved and I thank you for that. However, two minor issues remain. These are aesthetic issues related to the element itself, and they are the two navigation arrows that appear out of frame in the lower left corner and the dots that appear within rectangular boxes on the right side. Despite my efforts, I was unable to remove the navigation arrows. It would be greatly appreciated if these issues could also be corrected to achieve a perfect appearance. Thank you for your continued efforts.

Please use this CSS to

Template Options -> Custom Code -> Custom CSS

.owl-nav.disabled {
    display: none;
}

and set Navigation Arrows to No.

https://prnt.sc/DYTj9s-gxFQB

Good morning,

Unfortunately, there are still some issues:

1. In the Article slider element, the dots are still visible at the bottom right inside a rectangle, which is unsightly.
2. In the Articles vertical slider element, while it displays 3 articles, at some point it displays 2 articles and then 3 articles again, for no reason.

I would greatly appreciate your help with this matter.

Please use this CSS to

Template Options -> Custom Code -> Custom CSS

.sppb-addon-articles-slider.bg_image .owl-dots .owl-dot.active span{
    box-shadow: none;
}

I do not get the second issue.

Good morning,

I applied the CSS style you provided, but the issue persists. The goal is to remove the rectangles surrounding the dots, not the dots themselves.

http://srv1-ipeir.pde.sch.gr/pediek2

I would like to know if these issues can be resolved so that I can continue my work.

Thank you very much for your time.

I have modified the CSS to this

.sppb-addon-articles-slider button.owl-dot {
    border: none;
    background: none;
}

Please check your site now.

thank you very much !!!!

You are welcome 😊

Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

I have a humble request too. It would be very kind of you if you can manage some moment to give us feedback on 

1. Joomla Extension Directory
2. TrustPilot

This will inspire us to improve.

Dear Sir/Madam,

I am writing to request your assistance with a technical issue I am encountering while developing a new website using the News365 template.

I have recently installed the template's quickstart package on Joomla 5.2 in order to begin customization. However, I have noticed that the small icons within the template are not rendering correctly. I have attempted to troubleshoot this issue by performing a clean installation of the template, but the problem persists.

I would be grateful if you could provide guidance on how to resolve this issue. The URL of the website is

pdeipeir.pde.sch.gr.

Thank you for your time and attention to this matter.

I have enabled Font Awesome in your SP Page Builder settings. Now the icons will load.

prnt.sc/xIlWloU3lgCr

Thank you very much !!!

You are welcome 😊

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

I have a humble request too. It would be very kind of you if you can manage some moment to give us feedback on

1. Joomla Extension Directory
2. TrustPilot

This will inspire us to improve.

"Good morning. I am writing to follow up on my previous request concerning the missing small icons in the News365 template. While the icons are displayed correctly on the homepage, they vanish when I navigate to individual articles. I would appreciate it if you could provide further assistance on this matter. Thank you for your time and consideration."

The URL of the website is

pdeipeir.pde.sch.gr.

I would like to check it on my localhost. Would you allow me to take an Akeeba Backup? Then I will take it from your site and check it on mine.

Good morning. I am writing to follow up again on my previous request concerning the missing small icons in the News365 template. While the icons are displayed correctly on the homepage, they vanish when I navigate to individual articles. After extensive troubleshooting regarding the disappearance of small icons and their replacement with small squares while navigating the website, I've discovered that this issue occurs when I uninstall SP builder and then reinstall it in a more recent version, as updates are not always automatic. Therefore, I suggest you try this on your local site and if the issue persists as I've described, please fix the bug. Thank you very much for your time!!

Please go to this location:

templates/shaper_news365/

and replace fonts folder with the attached folder. You need to unzip the folder and then replace.

Download the folder from here:

files.fm/u/3rzbv49n6q

"Good evening, thank you very much for solving the previous problem. However, I would like to ask the following: I am creating a new article and I select an image in the Intro Image field in the Images and links tab (I am using the JCE Editor). I select the same image in the Full Article Image field. I display the article on an SP builder Page using the Articles component. The image (Intro Image) does not appear... When I open the article, the full Article Image appears. I also tried uploading it to the Helix3 Blog Options tab in the featured Image field and only then the intro image appears in the Articles component. Is there any option to display the images from the Intro Image field so that I don't have to keep uploading the same image for articles of thesame category? "Also, there is only one new article of mine and the image that appears has been uploaded to the Helix3 Blog Options tab." Thank you very much!!"

I have renamed these files to remove Article addon overrides from your template. Now it will work. Intro Image will show on the Articles addon. Article details page will show Full Article Image.

templates/shaper_news365/sppagebuilder/addons/articles/site.php
templates/shaper_news365/sppagebuilder/addons/articles/admin.php

"Good morning, thank you for your time. However, this change doesn't solve the problem, it simply replaces the add-on with another one that has different functionality. I would prefer the original add-on if it's possible to fix the issue, as I like its layout options more." " Thank you very much!!"

Good afternoon!

I understand your need. I have worked on this file and fixed the issue.

templates/shaper_news365/sppagebuilder/addons/articles/site.php

If you do not have Blog Options image, then Intro Image will be shown on the Articles addon.

Thank you very much for your prompt response, however, I would kindly ask you to repeat your actions as I was in the process of restoring the website and I lost the changes you made to the file. I apologize for any inconvenience caused.

Good morning,

I would like to report an issue that suddenly occurred, possibly due to an upgrade of SP Builder. The problem concerns the Articles component of SP Builder and arises when selecting the option to display all posts, as shown in the files below: https://drive.google.com/drive/folders/18lGq6zI6NJAqttix78oUmkDL9PFEO8Ja?usp=sharing

The Articles component also exhibits another malfunction when we choose the Default option under the Select Layout property.

In general, various malfunctions occur frequently, and I’m unsure how safe it is to continue using SP Builder, which is otherwise a beautiful and creative tool.

Thank you very much. I look forward to your assistance.

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

ok.

Thanks. I have checked your site. The issue is coming from Regular Labs extension. Please check the extension settings.

prnt.sc/jq3ujVCtbgj5

Good Morning Thank you for resolving the issue with the error message that was caused by another application. However, I'm not sure whether it should affect the functionality of the SP. There is still a malfunction with the "articles" component when we choose the "Default" option under the "Select Layout" property.

Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur