SP Page Builder Pro 5.3.0 Backend Editor Fails - Question | JoomShaper

SP Page Builder Pro 5.3.0 Backend Editor Fails

AS

AGA TRAVEL SERVICES S.L.

SP Page Builder 1 month ago

Hello,

We have purchased SP Page Builder Pro and installed it on one of our sites. When creating an article or page with the backend editor, it displays perfectly when saved. However, when reopening the page or article editor, the backend returns a blank page, as if there is no content, although if you access the page or article on the frontend, it displays correctly.

Apparently, the backend does not detect the id of the PB element that you want to edit and loads as if it were a new page or does not find the content.

We have SP Page Builder Pro 5.3.0 installed on a Joomla 4.

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3 Answers
Hans Peter Betzler
Hans Peter Betzler
Accepted Answer
1 month ago #154500

Hi, just a hint from one user to another, I had something like that happen to. Only to discover that my browser made the error, just test it in another browser...

Kind regards Hans Peter Betzler

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Hans Peter Betzler
Hans Peter Betzler
Accepted Answer
1 month ago #154501

Hidden Content for you...

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #154519

I also suggest to test back-end editor using at least 2-3 browser to be sure it's a not a browser cache issue.

Firefox - OK, I also can confirm.

Each browser should have also Incognito mode (Private Window) use it.

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