CRASH: SP PageBuilder Pro 5.3.2 When Trying To Edit A Text Block, Page Goes Mostly Blank [console Errors] - Question | JoomShaper

CRASH: SP PageBuilder Pro 5.3.2 When Trying To Edit A Text Block, Page Goes Mostly Blank [console Errors]

JP

Jean Pommier

SP Page Builder 1 year ago

Hi there,

Updated our site to Joomla 5.1.1 and SP PageBuilder 5.3.2, unfortunately, while everything is working great on the site, when I go into SP PageBuilder Pro 5.3.2... there is a crash when editing a Text Block on a page.

( The site was initially in SP Pagebuilder Pro 3.8.10 if that helps ).

The error in console:

SyntaxError: Unexpected token '{'. import call expects one or two arguments. in tinymce.min.js:1

As a result, when you click to edit a Text Block, you get the screenshot below.

Sincerely,

Emmanuel for Jean P.

P.S.: URGENT as I can not deliver to the customer their website until this works.

P.S.S.: This tinymce issue does NOT appear in the standard Joomla Articles area...

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3 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #158494

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I have updated Page Builder 5.3.2 and it works fine without having problem. Please check & let me know.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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JP
Jean Pommier
Accepted Answer
1 year ago #158498

Helloo Toufiq,

Thank YOU very much for the fix AND the quick response time.

I hope I won't come across any other blocking issues.

I hope v5.3.3 will include this fix so others don't have this issue.

Keep up the good work. Sincerely,

Emmanuel for Jean.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #158519

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

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