Error - Unknown column 'Array' in 'where clause' - Forum | JoomShaper
Solved SP Page Builder

Error - Unknown column 'Array' in 'where clause'

Asked by Dave Ashton 2 years ago Last activity 2 years ago

Caused by SP Pagebuilder system plugin.
Selecting a tag from tags of an article
Error Log attached
Disabling plugin shows list of articles with selected tag correctly
Joomla! 5.1.4 Stable [ Kudumisha ] 27-August-2024 16:00 GMT
Database 10.11.6-MariaDB-0+deb12u1
PHP Version 8.2.20
SP Pagebuilder Pro 5.3.8
Template Joomlart t4_bs5_blank

All on test local host at the moment
I can upload to my live dedicated server if required

Regards
Dave

Accepted answer

Marked as the solution
Toufiq Senior Staff

Please check again. Thanks

1 more reply

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Dave Ashton Asked this

Thanks for the prompt response

Site was on my local server but it has now been uploaded to OVH

All details below

Toufiq Senior Staff

Initial solved your issue. Please check & let me know. Thanks

Dave Ashton Asked this

Seems to have solved the issue Toufiqur. Was the plugin a problem?
How did you solve the issue?

Many thanks

Toufiq Senior Staff

Did you change your site URL?

Dave Ashton Asked this

Yes I moved it. Now back at previous URL with same credentials. Could you please let me know what the problem was for future reference?
Thanks

Dave Ashton Asked this

Many thanks for your prompt assistance sorting this problem Toufiq. First class service.
Regards
Dave

Toufiq Senior Staff

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

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