Error - Unknown Column 'Array' In 'where Clause' - Question | JoomShaper

Error - Unknown Column 'Array' In 'where Clause'

DA

Dave Ashton

SP Page Builder 1 year ago

Caused by SP Pagebuilder system plugin. Selecting a tag from tags of an article Error Log attached Disabling plugin shows list of articles with selected tag correctly Joomla! 5.1.4 Stable [ Kudumisha ] 27-August-2024 16:00 GMT Database 10.11.6-MariaDB-0+deb12u1 PHP Version 8.2.20 SP Pagebuilder Pro 5.3.8 Template Joomlart t4_bs5_blank

All on test local host at the moment I can upload to my live dedicated server if required

Regards Dave

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9 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #169605

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #169814

Please check again. Thanks

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DA
Dave Ashton
Accepted Answer
1 year ago #169614

Thanks for the prompt response

Site was on my local server but it has now been uploaded to OVH

All details below

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #169618

Initial solved your issue. Please check & let me know. Thanks

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DA
Dave Ashton
Accepted Answer
1 year ago #169624

Seems to have solved the issue Toufiqur. Was the plugin a problem? How did you solve the issue?

Many thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #169694

Did you change your site URL?

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DA
Dave Ashton
Accepted Answer
1 year ago #169810

Yes I moved it. Now back at previous URL with same credentials. Could you please let me know what the problem was for future reference? Thanks

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DA
Dave Ashton
Accepted Answer
1 year ago #169944

Many thanks for your prompt assistance sorting this problem Toufiq. First class service. Regards Dave

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #169950

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

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