EasyStore 1.3.1 Charging Incorrect Amounts Due To Tax Processing Errors - Question | JoomShaper
SP Page Builder 6 is Here! Learn More →

EasyStore 1.3.1 Charging Incorrect Amounts Due To Tax Processing Errors

SC

Stuart Clark

EasyStore 1 year ago

If a product in EasyStore 1.3.1 has tax already included in it's price, that tax amount is now shown correctly in EasyStore, but when passed to any payment processor, the tax constituent of that item is ADDED to the invoice total, meaning customers are charged too much money.

To make matters worse, EasyStore doesn't then record this over-payment in the backend!

0
1 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #170737

Hello Stuart Clark

Thanks for your update. The team is already informed and working with the issue. It will be fixed very soon.

Best regards

0