Countdown Wrong Display (vertical Instead Of Horizontal) - Question | JoomShaper

Countdown Wrong Display (vertical Instead Of Horizontal)

altraSoluzione

altraSoluzione

SP Page Builder 11 months ago

Hi, I'm using SPPB 5.4.2 but since a few versions ago, I don't remember when exactly, countdown addon started showing digits verticaly and NESTED

https://postimg.cc/QFYQDfRS

Looking at the code I discovered that columns are nested instead to be all direct children of spbb-countdown-timer:

https://postimg.cc/hXtLNk3f

Is this a bug? How to correct it? Thank you very much

Kind regards

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9 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 11 months ago #175971

Hello altraSoluzione

Apology for the inconvenience. I have checked Countdown addon on my end. There is no issues. Please check your page after changing the template to Casseopeia. If your template has overriden the addon, then this could be the reason. Let me know your findings.

Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 11 months ago #176737

I have disabled this system plugin: Plugins: iubenda Cookie Solution

Now, the countdown timer works fine. Please check your page.

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altraSoluzione
altraSoluzione
Accepted Answer
11 months ago #176066

Hi Ofi Khan, thank you for your reply. I use Helix Ultimate and I guess there's no override. Tried also to switch to Cassiopeia but the result is the same. Thanks!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 11 months ago #176102

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

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altraSoluzione
altraSoluzione
Accepted Answer
11 months ago #176225

Hi Ofi Khan, please find attached hidden info. Thanks

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altraSoluzione
altraSoluzione
Accepted Answer
11 months ago #176783

Yes, it seems to be a bug in Iubenda's plugin. Now it works. Thank you very much!

Kind regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 11 months ago #176946

You are welcome 😊

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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altraSoluzione
altraSoluzione
Accepted Answer
11 months ago #177215

Done! 👍😉

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 11 months ago #177243

Thanks for your honest feedback.

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