Block Of Elements Created With Sppb5 does Not Appear - Question | JoomShaper

Block Of Elements Created With Sppb5 does Not Appear

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Fernando Bautista

SP Page Builder 11 months ago

Best regards and I hope you are well.

I have an active subscription with you from SPPB5.

My website is https://coopsanfrancisco.co

I have the home page created with sppb5 and a block of elements that used to appear but now does not appear, the only thing I did was change the value of a button group from 5 to 6 and as soon as I saved the block of elements it did not appear and I returned the value to 5 and the block of elements still does not appear.

I have already saved, cleared cache but nothing,

The block of elements is titled "Icons Savings, credit, partner" attached screenshot

https://drive.google.com/file/d/1m51kAyeiD4030tplSuofenMXKU0SXyBR/view?usp=drive_link

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2 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 11 months ago #176614

Hello Fernando Bautista,

Thank you for reaching out, and I apologize for the inconvenience. The issue seems to be that the elements in the "Icons Savings, Credit, Partner" block are white, matching the background color, making them invisible prnt.sc/O3yzvQfgTUe7 prnt.sc/JHQrwmeqYbVx.

To fix this, please update the element colors to a contrasting color (e.g., black or gray) in the section settings. Save the changes and refresh the page to check.

If you need further assistance, feel free to contact us.

Best regards

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FB
Fernando Bautista
Accepted Answer
11 months ago #176624

Hi atick and thanks for your help.

I remember that the only thing I did was select the button group icon of the multiportal column and apply a function called "Gap" which is at 5 and change it to 6, after saving the changes, I thought the block had disappeared.

However, while in front of the PC, I decided to click and hold on the area where the block was and indeed it was still there, only for some reason it was invisible but other buttons were seen only after selecting the entire area of ​​the block with a click and hold.

I find that change so strange, because the truth is that those columns already had defined colors and I never used the color options of the column to change anything, only between the options of the button group icon, use the Gap option and change the value from 5 to 6 and all the above happened.

Finally, what I did was select each column, go to the background color option and there was the color that the column already had, I activated the color option and the color corresponding to each column appeared.

If you look now, it works, the last red column is just a little bigger than the others, that's the only thing I wanted to change to equalize the size of all the columns, I thought that the gap option was for that, I made that change and everything above happened. How can I equalize the size of all the columns then?

In any case, thank you very much for your help, I would like to believe that I put my finger wrong and everything above happened, but really, as far as I remember, I only did the gap thing, nothing more.

Happy day and thank you.

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