Error "Class "HelixUltimateFeaturePreloader" Not Found" Shown On Joomla 5.2.2 Frontend - Question | JoomShaper
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Error "Class "HelixUltimateFeaturePreloader" Not Found" Shown On Joomla 5.2.2 Frontend

M

Mica Müller

Helix Framework 11 months ago

I have a problem with our 'AT Charity' template on Joomla using Helix Ultimate.

After upgrading to Joomla 5.2.2, the frontend shows an error:

Class "HelixUltimateFeaturePreloader" not found

The website: https://website.limithana.de What can we do? Our website is down.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 11 months ago #177052

Hi there,

Thank you for reaching out. Please contact your template provider. Your template provider used our Helix. But, they have modified. You can switch template Helix Ultimate to check the issue.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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