Having Problem To Authenticate In The Websites - Question | JoomShaper
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Having Problem To Authenticate In The Websites

nagesh

nagesh

General 9 months ago

Having problem to authenticate in the sites example rotary3300.com

When you check your site i have 138 days subscription left but i have 2 buttons Upgrade and Renew Now?

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1 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 9 months ago #181008

Hello nagesh,

Thank you for reaching out.

Could you please clarify where you are experiencing difficulties with authentication on your site (e.g., the front-end login or another specific section)? Kindly note that the backend login is working perfectly, so this issue might be specific to another area of the site.

Regarding the "Upgrade" and "Renew Now" buttons, please note that their presence is normal, even when your subscription is active. These options allow you to extend or enhance your plan if needed.

We look forward to your response to assist further.

Best regards, Shuvo

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