Testimonial Caroussel: Stars are Gone After Update SPPB 5.7.2. - Question | JoomShaper
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Testimonial Caroussel: Stars are Gone After Update SPPB 5.7.2.

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Seppe

SP Page Builder 2 months ago

Good morning I just did the update for SPPB 5.7.2. Now I see that in my testimonal carousel, the stars are replaced by squares. I tried to change color, de-activate and re-activate, insert an new section and new element. Nothing works.

This is for Google Chrome, the squares in Firefox, I get another sort of boxes instead of stars. On mobile devices, I even get another icon instead of stars.

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6 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #201257

Hello Seppe,

Sorry for the inconvenience this issue is causing. Could you please check if the testimonial stars are now displaying correctly after the update?

Looking forward to your response.

Best regards

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Seppe
Accepted Answer
2 months ago #201360

Good morning.

Everything showe just fine again.

What was updated? because I didn't had any updates yesterday.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #201362

Hello Seppe,

Sorry for the inconvenience. The issue was due to Font Awesome being disabled in the SP Page Builder settings. I've enabled it, which should resolve the problem.

Best regards

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Seppe
Accepted Answer
2 months ago #201366

Good morning thanks for the advice so it's always better to enable the "font awesome" ?

if so, maybe enable it by default in a next update.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #200936

Hello Seppe,

Thank you for reporting this issue, and sorry for the inconvenience you're experiencing.

To help me investigate the missing stars in the testimonial carousel after the update, could you please grant me temporary administrative access to your site? This will allow me to thoroughly examine the issue and find a solution.

Before providing credentials, please ensure you have a complete backup of your site for data security.

Looking forward to your response.

Best regards

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Seppe
Accepted Answer
2 months ago #201201

Good afternoon Atick details in hidden content

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