My Former Problem Solved - Question | JoomShaper

My Former Problem Solved

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Bert Lammerts van Bueren

SP Page Builder 3 days ago

Hi,

My former problems regarding PageBuilder and Easystore are solved by again installing the 2 programs seperatly.

However a new problem has occured. When trying to ad an image in the front-end editor the entire website "freezes", it's not possible to save or edit anything else.

Please help. Regards, Bert

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1 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 days ago #213869

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Please, provide access here.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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