SPPagebuilder Version 4.0.6 Page Content Disappearing - Question | JoomShaper
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SPPagebuilder Version 4.0.6 Page Content Disappearing

K

Kim

SP Page Builder 16 hours ago

Hi, website was working perfectly, we made no changes, now saving a page beyond a certain size (approx 3 rows) has the whole page disappear after saving. I've checked the DB and the content field is completely empty.

Tests :

  1. I've added a lot of content into 1st row - Saves ok

  2. Add a 3rd row and as soon as you Save the page content is lost. The field in the DB contains '[]'.

I've updated the site to 4.0.11 and the behavior is exactly the same.

Help please !
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 hours ago #217112

Hi Kim,

Before we will check anything - please read >> https://www.joomshaper.com/documentation/sp-page-builder/technical-requirements#support-limits

Version 4.x is NOT supported anymore, for 2 years !! The same if we talk about old Joomla's itself.

It means that you need to install a new current version of SPPB component.

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