Solved SP Page Builder

Help with Login/PW reset function

Asked by Chris Austin 9 months ago Last activity 9 months ago

Hello,

I do not know how to view the forgot pw/username settings on our login form.

I see the 'login' Module listed under Site Modules but I dont see where to edit the Forgot PW or Username functions. We have changed email providers and I believe these functions are using our previous provider. How do I view the settings for these 2 functions on the admin site?

Thanks,

Chris

Accepted answer

Marked as the solution
Ziaul Kabir Staff
9 months ago

Hi Chris,

Thanks for reaching out to us.

In Joomla, the “Forgot Password” and “Forgot Username” functions aren’t configured within the Login module itself, which is why you’re not seeing any settings there.

Those functions are handled by Joomla’s core Users component and the site’s global mail configuration. Since you’ve changed email providers, you’ll want to check the following areas in the admin:

•   System → Global Configuration → Server tab

This is where the mailer (SMTP/PHP Mail), sender address, and email provider settings are defined.

•   Users → Manage → Options

Here you can confirm that password reset and username reminder features are enabled.
• System → Mail Templates

Look for the com_users reset and reminder templates, which control the emails sent for those actions.

As this is not related our product and this is Joomla's core feature you may search your issues here https://community.joomla.org/

Thanks,

1 more reply

Chris Austin Asked this
9 months ago

Exactly what I needed Ziaul! Thanks!

Log in to reply.