Zip upload fails with “File not supported” in Media Manager (works in Joomla native) - Forum | JoomShaper
Staff replied SP Page Builder Joomla 6 v6.10.

Zip upload fails with “File not supported” in Media Manager (works in Joomla native)

Asked by Unión Nacional de Gobiernos Locales 4 days ago Last activity 4 days ago

SP Page Builder 6.10.0 (Joomla [versión]): uploading .zip files from the Media Manager (Attachments) fails with {"success":true,"data":{"type":"attachment","status":false,"message":"File not supported"}} on the editor.media request. The same files upload

1 reply

Ziaul Kabir Staff
4 days ago

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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