Updating to Helix Ultimate 2.2.11 breaks front end editing, can't click on anything and sometimes Sad file face. - Forum | JoomShaper
Staff replied Helix Framework Joomla 6

Updating to Helix Ultimate 2.2.11 breaks front end editing, can't click on anything and sometimes Sad file face.

Asked by Mat 5 hours ago Last activity 4 hours ago

After updating to Helix Ultimate 2.2.11, when I try to edit the page from the front end, I can't click on anything to select it and there is an occasional 'file with sad face icon' appearing. It is fine prior to the update and I have tested it a couple of times and then reverted the site to an earlier backup.

Back end editing is fine. Joomla and all other plugins are up to date as is sp pagebuilder.

Any idea why this might be?

Kind regards,

Mat.

1 reply

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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