SP Pagebuilder upgrade to 3.7.13 - Forum | JoomShaper
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SP Pagebuilder upgrade to 3.7.13

Asked by Kirti 5 years ago Last activity 5 years ago

Hi

Just noticed that after upgrade to 3.7.13 for many templates - Restora and Indigo, the custom.css file is not being read. This is causing havoc with my customers. Please find an immediate solution.

Thanks
Kirti

13 replies

Oldest first Newest first Most helpful
Ofi Khan Staff
5 years ago

Hello Kirti

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

Ofi Khan Staff
5 years ago

Meaanwhile, I have talked with the developers. There are issues with Custom CSS. We will update it soon. Please allow us some time.

Kirti Asked this
5 years ago

Thank you for the prompt response. When can we get a fix for this. This is really urgent, as I have been getting blasted by irate customers from the morning.

Ofi Khan Staff
5 years ago

Your shared site now loads custom.css. Please share one site credentials where it does not work. We will check.

Kirti Asked this
5 years ago

None of the sites loads custom.css. Only the Helix Ultimate template does. Meanwhile, my customers are so irritated. Please act on this matter urgently.
Thanks
Kirti

Ofi Khan Staff
5 years ago

Please update to the Helix Ultimate latest version and check the issues.

Kirti Asked this
5 years ago

Hi, it still doesnt work for Indigo template. The custom.css file isn't being recognized.

Ofi Khan Staff
5 years ago

I have also found this issue. I will talk about this with the developers. Please use Template Options -> Custom Code -> Custom CSS till then.

Screenshot at Aug 29 21-41-27.png

Kirti Asked this
5 years ago

Thanks. Yes, part of the custom css file works there. However, I wanted to make an addition which was

.header-wrapper {
position: absolute;
top: 0;
left: 0;
width: 100%;
z-index: 999;
background: #00000080;
padding-bottom: 20px;
}
This did not work. When I tried to make the change on template.css, the entire css code was in one line https://paste.pics/492ec8c7894a3aab7f6714b8431f461c

I think this is the problem with the upgrade to helix ultimate 2.02. How do I fix this and by when can we get a permanent solution?
Thanks

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