Hello Kirti

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

Hi - here are the websites - foxgloveinternational.in and http://164.52.192.111/pk1/en/

Meaanwhile, I have talked with the developers. There are issues with Custom CSS. We will update it soon. Please allow us some time.

Thank you for the prompt response. When can we get a fix for this. This is really urgent, as I have been getting blasted by irate customers from the morning.

Your shared site now loads custom.css. Please share one site credentials where it does not work. We will check.

None of the sites loads custom.css. Only the Helix Ultimate template does. Meanwhile, my customers are so irritated. Please act on this matter urgently. Thanks Kirti

Please update to the Helix Ultimate latest version and check the issues.

Hi, it still doesnt work for Indigo template. The custom.css file isn't being recognized.

I have also found this issue. I will talk about this with the developers. Please use Template Options -> Custom Code -> Custom CSS till then.

Thanks. Yes, part of the custom css file works there. However, I wanted to make an addition which was

.header-wrapper { position: absolute; top: 0; left: 0; width: 100%; z-index: 999; background: #00000080; padding-bottom: 20px; } This did not work. When I tried to make the change on template.css, the entire css code was in one line https://paste.pics/492ec8c7894a3aab7f6714b8431f461c

I think this is the problem with the upgrade to helix ultimate 2.02. How do I fix this and by when can we get a permanent solution? Thanks

Please do not edit template.css. Always add your style in custom CSS.

Hi Ofi - where's the solution?

I do not get your issue. Please update to Helix 2.0.3. template.css is minified and this is why it is in one line. But you should not touch it. If you want to modify any CSS, then add it to custom.css.