Social Media Icon And Dropdown Arrow Disappearing - Question | JoomShaper
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Social Media Icon And Dropdown Arrow Disappearing

Edze de Boer

Edze de Boer

Helix Framework 2 years ago

Hi guys,

Looking at www.senalparfums.nl I see a strange thing happening. As long as we click on the Main Menu item Home, the dropdown arrow alongside the Main Menu item Webshop and the Social Media icon of facebook are visible.

Arrow and facebook icon disappear, when I click: -- one of the Webshop sub-menu items -- Mijn Shop account

Arrow and facebook icon are visible, when I click: -- Home -- Over ons -- Contact

Any ideas, please?

Kind regards, Edze de Boer

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6 Answers
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #33781

Hi there!

Thanks for contacting us.

Would you please check that if you have enabled the fontawesome within the Advanced tab of your Template Options?

Here is a screenshot: https://prnt.sc/1qy55zx

This should solve the issue for you.

Best Regards

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MR
Massimo Taiku Rossi
Accepted Answer
2 years ago #34082

Hi, I'm joining this thread because I have the same problem. Despite having activated Font Awesome, the arrows in the dropdown menu do not reappear, they are replaced by an alphanumeric sequence.

Any idea how to do it? Thanks

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #33926

Thank you for the confirmation and most welcome:)

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Edze de Boer
Edze de Boer
Accepted Answer
2 years ago #33792

Hi Rashida,

Thank you, the activation of the Font Awesome is indeed the solution.

Kind regards, Edze de Boer

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #33787

Hi,

You are always welcome.

In this case no it is not necessary as per my knowledge.

Is your font awesome issue has solved already?

Best Regards

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Edze de Boer
Edze de Boer
Accepted Answer
2 years ago #33785

Hi Rashida,

Thank you for your kind answer. Do I need a Google Font API as well?

Kind regards, Edze de Boer

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