404 Error (or improper routing) on login - Forum | JoomShaper
Solved Helix Framework

404 Error (or improper routing) on login

Asked by Keith Doney 4 years ago Last activity 4 years ago

Hi, I have been successfully using the login functionality in Helix Ultimate for quite a few weeks now. Suddenly last night, I started seeing a 404 error on login from the Home page.

The basic symptoms are:

  • when I log into my Super User account I get a 404 error with an Itemid element (?Itemid=101) that I don't need or understand. The login is successful, when I manually navigate to the Home page I see that I am logged in. 2 errors are shown in the "inspect" window.
  • when I log into a normal test account then I get routed to the user profile page, not to the Home page. No errors are shown in the "inspect" window.

I have screen shots of the errors but don't see any way to get them to you...

I'm at a loss to understand why this basic feature suddenly stopped working. Any help or suggestions would be most welcome.

Thanks.

Accepted answer

Marked as the solution
Keith Doney Asked this

The problem was solved by Membership Pro vendor. I had set a redirect on a membership plan, forgot about it, and then deleted the menu item used in the redirect. This had nothing to do with Helix.

1 more reply

Ofi Khan Staff

Hello Keith Doney

Thanks for sharing the solution with us.

Best regards

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