404 Error (or Improper Routing) On Login - Question | JoomShaper
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404 Error (or Improper Routing) On Login

KD

Keith Doney

Helix Framework 3 years ago

Hi, I have been successfully using the login functionality in Helix Ultimate for quite a few weeks now. Suddenly last night, I started seeing a 404 error on login from the Home page.

The basic symptoms are:

  • when I log into my Super User account I get a 404 error with an Itemid element (?Itemid=101) that I don't need or understand. The login is successful, when I manually navigate to the Home page I see that I am logged in. 2 errors are shown in the "inspect" window.
  • when I log into a normal test account then I get routed to the user profile page, not to the Home page. No errors are shown in the "inspect" window.

I have screen shots of the errors but don't see any way to get them to you...

I'm at a loss to understand why this basic feature suddenly stopped working. Any help or suggestions would be most welcome.

Thanks.

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2 Answers
KD
Keith Doney
Accepted Answer
3 years ago #47587

The problem was solved by Membership Pro vendor. I had set a redirect on a membership plan, forgot about it, and then deleted the menu item used in the redirect. This had nothing to do with Helix.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #47590

Hello Keith Doney

Thanks for sharing the solution with us.

Best regards

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