Helix Mega Menu Options doesn't work - Forum | JoomShaper
Staff replied Helix Framework

Helix Mega Menu Options doesn't work

Asked by Pirosoft 4 years ago Last activity 4 years ago

Hi,
su un sito Web di creazione di Joomla 4.0.5, le opzioni di menu mega di Helix 2.0.5 non funzionano correttamente e non riesco a salvare nulla.

I notice this error on console:

VM484:1 Uncaught SyntaxError: Unexpected token < in JSON at position 0
at JSON.parse (<anonymous>)
at Object.success (megamenu.js?b844a4a1844152368431e3d90635c82a:1:11670)
at c (jquery.min.js?3.6.0:2:28327)
at Object.fireWith [as resolveWith] (jquery.min.js?3.6.0:2:29072)
at l (jquery.min.js?3.6.0:2:79901)
at XMLHttpRequest.<anonymous> (jquery.min.js?3.6.0:2:82355)

Could you to help me to resolve this issue?
Regards
Emanuele

4 replies

Oldest first Newest first Most helpful
Pirosoft Asked this
4 years ago

Hi,
do you have some suggest to resolve this issue?

On a Joomla 4.0.5 build website, the Helix 2.0.5 mega menu options are incorrect and I can't save anything.

Regards
Emanuele

Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Pirosoft Asked this
4 years ago

Hi Toufiq,
check the hidden Content.

Regards
Emanuele

Toufiq Senior Staff
4 years ago

I think your hosting server blocked resource of template. If you use cloudflare, please disable the rocket_loader.

I have checked local server and live server from my end. It works fine.

-Thanks

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