Could not open update site - Forum | JoomShaper
Staff replied Helix Framework

Could not open update site

Asked by Alison 4 years ago Last activity 4 years ago

Hi

When i check for updates I am getting the following messages

Update: Could not open update site #123 "System - Helix Ultimate Framework", URL: http://www.joomshaper.com/updates/plg-system-helixultimate.xml
Update: Could not open update site #124 "shaper_helixultimate", URL: https://www.joomshaper.com/updates/shaper-helixultimate.xml
Update: Could not open update site #125 "SP Page Builder", URL: https://www.joomshaper.com/updates/com-sp-page-builder-pro.xml

Is this going to cause me a problem?

2 replies

Oldest first Newest first Most helpful
Ariba Staff
4 years ago

Hello

Apologies for your experience. We are working on our server. We will fix it soon. Thank you for your patience.

Paul Frankowski Senior Staff
4 years ago · edited

Hi Alison,
Few hours ago we had huge traffic, and joomshaper site was working very slow also the update section. Now should be OK, just refresh update info.

If you see there is an update, and you still cannot update, just download from our website and install those two extensions.

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