Hello,
If someone were to type this link into a browser, the page is going to load just fine: www.floathouseedmonton.ca/firstfloat
However, if I share this link in a text message/email for example and someone clicks the link, it ends up being a broken 404 page...
Can someone shed light on why this may be happening and how to correct it?
Hi there!
Sorry for your issue.
I have clicked on the URL that you mention in your question and it is working fine for me. Here is a screenshot:
Would you please give me a screencast showing the whole issue and the error statement also?
Best Regards
If you type in the link into a browser, it works fine.
However, if I send someone a text message that includes this specific link for them to simply click, when they do click on the link, it takes everyone to the 404 page. I shared the image at the top of this link: https://floathouseedmonton.ca/hiking
So it seems to be only showing a 404 page when someone CLICKS on a link from a mobile device (say like when I send the link in a text message to another cellphone). But if you go into the a mobile phone browser and type in the url, it will work...
It seems to be only happening with this page.
Thank for the help.
Hi,
I have just click on your site URL from a mobile device to check and it is working fine too. I am not getting the issue anywhere. Really stange problem it is! If I consider your forum post as a text message, then it should be happening in this case too I guess?
Best Regards
Sorry for the delay, I didn't see that you had responded.
The issue is still happening and haven't figured it out.
If you type or copy/paste the URL into a browser on a mobile device, it works. But if someone clicks on the link in a text/SMS message, it shows a 404 page...
Hello,
No issues...
I have just text my sister which contains your site URL and then clicked on the link within the text from her phone, I repeat I have clicked on it not typed, and it doesn't redirect me to any 404 page. So, in general I'm not getting the issue and thus couldn't find the reason of this strange behavior that you are mentioning. Sorry about that!
If possible can you give me video of the whole process while facing the issue, please?
Best Regards!
