Unclosed string at position: 2784 - Forum | JoomShaper
Solved SP Page Builder

Unclosed string at position: 2784

Asked by Jesper 5 years ago Last activity 5 years ago

When trying to get access to the frontend editor, then I get this error "Unclosed string at position: 2784"
Have no idea what it is.
Can someone assesst please

Accepted answer

Marked as the solution
Rashida Rahman Staff
5 years ago

Hi there!

Please disabled JS compression from Helix settings, clean Joomla cache in case of and check it should solved!

Best Regards

4 more replies

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Jesper Asked this
5 years ago

Fantastic fast response, and fantastic help

Rashida Rahman Staff
5 years ago

Really glad that it helped:)

Mo Ahmed
5 years ago

This seems to be a reoccuring issue - Joomshaper tech seems to break Joomshaper products.

If I enable compression on Helix and then enable production mode on SP Page Builder, the caching doesn't work, instead it tries to load images from cache/com_templates/....xxx instead of where they are located.

If I enable compression on Helix, now I also get an error saying "Unclosed string at position: 2784", and it turns out you guys have known about this for at least 6 months without a fix except "turn off the feature we developed because it breaks out product".

This doesn't make sense. I've supported Joomshaper for a few years now, but the quality of service is dropping significantly.

Rashida Rahman Staff
5 years ago

Hi there!

That time a new Joomla update (not ours) arised the issue. It was for some reason not accepting the JS compression suddenly, so we had nothing to do other than requesting turn off that feature without investigate it further.

If you have issues, would you please open a new post about it with details kindly?

Best Regards

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