Upgrade to version 4 - epic failure - Forum | JoomShaper
Solved SP Page Builder

Upgrade to version 4 - epic failure

Asked by Tad Osborn 4 years ago Last activity 4 years ago

I requested help yesterday on someone else's question and haven't received any response. I've created a new ticket in hopes of getting support.

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Tad Osborn Asked this
4 years ago

I was able to fix this myself by installing version 3.8.7 over the top of the failed 4.01 install and then applied the 4.01 update. Get your act together Joomshaper. Support really sucks.

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Marian Stirbescu
4 years ago

Hi, I am in the same situation

Tad Osborn Asked this
4 years ago

Still no support. What is wrong with this company when they release a version that breaks everything and then fail to provide support?

Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Is there any issue, Please let us know.

-Thanks

Marian Stirbescu
4 years ago

Tad, Thank you for sharing your solution.
I followed the steps you suggested.
The front side works now but SP page builder doesn't.

Toufiq Senior Staff
4 years ago

I have checked your site front end editing and it works fine. Thanks

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