Upgrade To Version 4 - Epic Failure - Question | JoomShaper
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Upgrade To Version 4 - Epic Failure

TO

Tad Osborn

SP Page Builder 1 year ago

I requested help yesterday on someone else's question and haven't received any response. I've created a new ticket in hopes of getting support.

1
Website
https://new.rapidpro.com
6 Answers
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TO
Tad Osborn
Accepted Answer
1 year ago #77569

I was able to fix this myself by installing version 3.8.7 over the top of the failed 4.01 install and then applied the 4.01 update. Get your act together Joomshaper. Support really sucks.

0
MS
Marian Stirbescu
Accepted Answer
1 year ago #77532

Hi, I am in the same situation

1
TO
Tad Osborn
Accepted Answer
1 year ago #77568

Still no support. What is wrong with this company when they release a version that breaks everything and then fail to provide support?

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #77575

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Is there any issue, Please let us know.

-Thanks

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MS
Marian Stirbescu
Accepted Answer
1 year ago #77587

Tad, Thank you for sharing your solution. I followed the steps you suggested. The front side works now but SP page builder doesn't.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #77642

I have checked your site front end editing and it works fine. Thanks

0