Front end editor not working - Forum | JoomShaper
Staff replied SP Page Builder

Front end editor not working

Asked by BEAM 5 years ago Last activity 5 years ago

HELP.. using Joomla v. ‎3.9.20
And latest 3.7.9 SP page Builder and each time I go to use the FRONT END editor - the screen is WHITE.!! Please provide fix.

Thanks

12 replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access & FTP access to check the issue? I will check & get back to you soon.

-Thanks

BEAM Asked this

update please?

thanks

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access & FTP access to check the issue? I will check & get back to you soon.

-Thanks

BEAM Asked this

I already have.. see email.

thank you

Toufiq Senior Staff

Which email? Not clear your last reply. Thanks

Toufiq Senior Staff

Your server blocked the resource loading of the page builder.

I have checked my end and it works fine my localhost

https://prnt.sc/10b4l7l

BEAM Asked this

ok so how do i fix it? as i cant acces it

Toufiq Senior Staff

Please contact your SSL certificate provider and tell them to turn off the rocket loader or disable your mod_security from your hosting server. Thanks

BEAM Asked this

Can you please direct us or show us how you managed to get it working your end.
as we cant see any errors in SSL.

thanks

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