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Multiple duplicate forum replies

Asked by Bruce Paine 3 years ago Last activity 3 years ago

Hello - Regarding this forum. I am receiving duplications of each forum response. I receive these as emails all to the same email address. The duplications are also found on the forum notifications list. This morning for example I received 6 emails but they were actually only 2 responses.

Is there a reason for this and can anything be done to stop the duplications?

Accepted answer

Marked as the solution
Mehtaz Afsana Borsha Staff

I think there is some bug here. I will note it down in our list.

4 more replies

Mehtaz Afsana Borsha Staff

Hi

Thanks for contacting us. Could you please give me a screenshot of your issue?

-Regards.

Bruce Paine Asked this

A screen shot is not really necessary unless you don't believe my word. :-) I am now only receiving duplicate emails. Not a big problem. I will just delete the excess messages. But I wonder how the emails are being duplicated. Presumably your support team can only submit messages once?

Bruce Paine Asked this

Thank you!
Thank you!

Two replies this time! :)

Mehtaz Afsana Borsha Staff

You are most welcome.

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