Gazette update status and next steps

Hi there,

my last post, which was more than a week ago, has gone unanswered. Are you going to fix the issues in our staging site so we can proceed with Joomla updates? Your last communications were very encouraging but nothing of the essence has happened after that.

Also, do you have any solid update regarding the Gazette template new version?

Please respond ASAP. The thread is now more that 2 months old. That is too long by any standard.

Thx.

In the hidden section, I provide the new credentials.

Waiting for your actions.

Regards,

Hi there, any news?

Thank you.

I would like to add my voice for an update here. I have also been patching the template for a while. The image handling needs to be improved to improve load speed as Google fails my site. This is a great template and needs to be brought up to latest web standards.

Just like to add my frustration to this posting. I think today is the day I quit this template and work with my customers to take the hit and get a new look. I am troubled by the fall of Joomshaper, perhaps you guys dont have a good business model and are either trying to do too much for a shrinking market, or just underestimated the problems. But my professional opinion is that you just dont have good technical leadership. Other templates I have worked with are modular and share lots of common code so fixes and updates can be shared, you guys seem to come up with a new smart layout that is independent and poorly structured, then you loose interest as the next big thing comes along.
I feel for the user at the start of this post, after so many months he dident get the answer he should have got, this template is effectivly dead and unlikly to be fixed.
My problem is that do I even stay with Joomla, the days of an alternative to WP seem to have dried up.
I urge you guys to chose a subset of templates that you will provide long term support for, then I could choose one of those with confidence, right now it seems like a lottery.
Any help on selecting a well supported templarte to invest my time in would be welcome.

To be honest, I was so dissapointed by the template support after so many tries that I had decided to let things move in their own pace, if ever. Nevertheless, Nevertheless, I see that other people are on the same wagon and I decided to make a last try.

Three months ago you stated that the template would be updated next month. I should have asked "next month of which month", no?

I will ask only that. If I provide you (for the third time) with temporary admin access, will you take the half hour necessary to correct not more that a few lines of code?

Please be kind enough to answer that. It is the least that I can expect after so many months of waiting and keeping our website in a vulnerable status because we cannot update to the latest Joomla version.

Thanks.

Hi Guys
Maybe we should start a Gazette supporters club :)
I must say. My Gazette is stable now. Latest Joomla 4. PHP 8.0. I really had great support in my transition to Joomla 4. Toufiq really went out of his way. Getting my test version to work. Helping me with a hosting change due to PHP 8. Dealing with some issues in PHP 8. Then ultimately going live. I cannot complain about support. I do not believe Wordpress will be the solution. I hear my friends with Wordpress sites complain about the same issues. Template support, temaplte updates breaking sites.
I would really suggest you start a new forum thread for every issue helping you in your transition. If you don't get helped on this thread start a new one linking to this thread.
Gazette is built on Ultimate which I think is still the latest Helix so it should stand the test of time.
OK Joomshaper guys - our template has 18700 downloads - pleaaasseee update our template to work with all your latest tech... and to stop failing the Google image handling, load speed requirements...

I like the idea of a group of us supporting each other. I think this forum is a bit limited, I tried to share some files and had to link to my own servers since you cannot upload.
I have patched the template mostly by myself, issues seem confined to the template/html folder which has not kept up with current joomla. I patched the mod_login to restore the popup login, that file is referened someware in this forum thread.
I just fixed joola articles not showing up with text and images and the catagories not being displayed correctly by replacing all the files in html/com_content from a later templat "nuron" which has clearly already been fixed.
There is still a problem with com_users in tghe original html, but just removing that file defaults back to the Joomla core and that works for my application.
I would have thought the developers would have a software version control tool that would make it almost automatic to rebuild templates as component pieces get replaced, thats all I am doing by replacing files in template/html but things like popup login menus and such use quite custom versions that need hand editing.
For now I have kept using the template. Lets see if the developers react.
You all stay safe.

Hi there and thx for the support to my rightful cause :-).

The thing that really bothers me is that it seems that corrections - at least in my case - are limited and they only concern template specific add-ons. And this is really something that it would take nothing for them to fix, even if they did it on my site exclusively.

What is amazing is that Joomshaper has updated a bunch of past templates and Gazette seems abandoned with no apparent reason. And this is a news website template, which you would normally use in order to build a (spoiler alert!) news website which you normally would base on advertising. And still this simple logic doesn't seem to resonate with the Joomshaper team.

Anyways, I am still waiting for their response to my last request. Hope they reply and act.

Hi there,

In the hidden section, I share the required information and please act on them ASAP since security issues are out of hand after so many months.

Since I am providing you with the staging site environment, besides fixing the issues on the version of the site, please make sure to provide the exact files that you altered so we can apply them in our production site as well.

Waiting for your prompt response

Thank you in advance.

Hi there and thanks for the fix.

Nevertheless, when we added two new articles, the latest articles (addons/articles_vertical_slider) broke down. Please see the image in the hidden section and proceed with additional fixes, providing again the altered files, if different.

Best regards.

Hi there,

please expedite the fix I refer to in my previous post so we can update our Joomla installations.

Thx.

Kind reminder, please take a look at the bug that needs fixing. We have to upgrade our Joomla installation.

You made the first fix really fast and now, it is the third communication I have to make.

Thanks in advance.

Another kind reminder, it's been more than a week that I've been expecting a solution.

Thanks.

Hi there, I am wondering, should I stop writing?

Please provide me with a straight answer if the bug that I am referring to is going to be fixed. It is no more that half an hour work, is it that difficult to understand that there is a serious problem?

I am really astounded by the way you have come to treat loyal customers.

Thanks.