Open Graph not showing right details - Forum | JoomShaper
Staff replied Helix Framework

Open Graph not showing right details

Asked by Andrea 5 years ago Last activity 5 years ago

Hi,
shared articles on Facebook show the right image but title and description belong to another article.
The article I want to share on Facebook
What actually appears on Facebook

This problem occurs only with Helix Ultimate -> blog -> details -> Open graph -> enabled. If disabled, shared article's title and description are correct (but image doesn't show, of course), wheather SPPBP "disable deafult open graph setting" is set on "yes" or "no".

Can you please help me?
Thank you
Andrea

3 replies

Oldest first Newest first Most helpful
Toufiq Senior Staff
5 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please use the Facebook App ID.

https://prnt.sc/10ildvc

-Thanks

Andrea Asked this
5 years ago

Hi, thank you for replying.
The "Facebook App ID" is the Page ID or something else?
Can you tell me why I never needed this ID before and open graph worked fine?
Thanks

Andrea

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