Staff replied Extensions

Easy Image Gallery

Asked by Steven Gourlay 3 years ago Last activity 3 years ago

I have had this problem before where SP Easy Image Gallery the thumbnail of the image gallery will not update, even tho i see the new image in the admin the frontend does not update

11 replies

Mehtaz Afsana Borsha Staff

3 years ago

Thanks for contacting us. Could you please give me your site URL and also explain your issue a bit more?

-Regards.

Steven Gourlay Asked this

3 years ago

Hi i have resolved this by deleting and adding a new cateogry, however i have issues now where i cant overwrite text in modules it reverts back. I will put urls in for admin

Mehtaz Afsana Borsha Staff

3 years ago

Could you please give me a screenshot of it?

Steven Gourlay Asked this

3 years ago

I cant really, bascially if i edit or create a new joomshaper content from inside joomla admin not the page builder itself it does not save, so a screenshot would be like ive not done anything.

I think there is an issue writing to the database.

Steven Gourlay Asked this

3 years ago

You should have details for admin to login and check

Mehtaz Afsana Borsha Staff

3 years ago

Sorry for your issue.

Would you please check the following faqs:

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions#i-can-t-edit-content-after-upgrade

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions#i-cannot-save-page-settings-on-front-end

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions#i-cannot-save-changes

Steven Gourlay Asked this

3 years ago

Hi Mehtaz

I dont have JCE editor intalled
I have PHP later than 7 version installed
I cant edit the frontend as this relating to a content module not on spbuilder.

Im looking to subscribe again for another site im about to start but i cannot until i get this resolved.

Mehtaz Afsana Borsha Staff

3 years ago

Could you please keep a backup and then check your third party extensions or plugins? Most of the time this is the case, if you find out any third party plugin then please disable that and then check again. But make sure you have e full site backup before doing any changes.

Menawhile please have a look this thread, it may help you

https://www.joomshaper.com/forum/question/23883#qa-answer-112484

Or disabled this plugin (System - jQuery Easy).

Steven Gourlay Asked this

3 years ago · edited

Error
You are not authorized to see this question, no plugin shown for System - Jquery

Steven Gourlay Asked this

3 years ago

To me its something to do with accessing writes to the database, ive had this before and your support wanted phpmyadmin access.