Form Builder does not work on PHP 8.1 - Forum | JoomShaper
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Form Builder does not work on PHP 8.1

Asked by Mia 3 years ago Last activity 2 years ago

Hello there.

I'm using Artion and SP Page Builder on www.josep.at and I've got a huge problem with PHP 8.1: The form builder (footer) doesn't work under 8.1, the form is not able to send.

The website is now on PHP 7.4 and the form is running smoothly. But as soon as we change to 8.1, the problem occurs.

Why is that? Could you check please?
Thanks!

Accepted answer

Marked as the solution
Toufiq Senior Staff

Please check now and let me know. Thanks

8 more replies

Toufiq Senior Staff

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Mia Asked this

Hello Toufiq,

thanks. Please find the admin access in the hidden content.

Mia

Toufiq Senior Staff

Please provide me the htaccess security info. Thanks

Mia Asked this

of course, sorry!

Brian Metcalfe

I have the same issue. How did your resolve it??

Toufiq Senior Staff

Will you please provide me the Joomla administrator access to check the issue?

Mia Asked this

Hei!

Yes, Toufiq was able to solve it. I don't know how but it works now.

Cheers!

Toufiq Senior Staff

Might be the problem was caching issue. Thanks

Mateusz Jurek
2 years ago · edited

Hello.
I also have a similar problem. When submitting the form, it moves to the top of the page. It was working without a problem until a few days ago.

I've already tried changing php and clearing the cache, but it didn't help.
I will be very grateful for help in solving the problem.

Mateusz Jurek

Perhaps something only temporarily.

Thank you for the quick reply.

Toufiq Senior Staff

You are most welcome & Thanks

girgism

Thank you,
I replaced the existing from by a new one from the page builder, the first one didn't send any emails, but the lst one is working properly.
I was in Hurry so I did not wait for your answer, sorry for that
Thank you for your your following up
and ecxuse my late reply
Regards Girgis M

Toufiq Senior Staff

Thank you for the update, Girgis! I'm glad to hear that the issue has been resolved by replacing the form with a new one from the page builder. No worries about the urgency – I'm here to assist whenever you need. If you have any further questions or concerns, feel free to reach out. Your timely response is appreciated.

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