SPPB option facebook api for instagram: Invalid Scopes: instagram_basic, pages_show_list. - Forum | JoomShaper
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SPPB option facebook api for instagram: Invalid Scopes: instagram_basic, pages_show_list.

Asked by chierasr 5 years ago Last activity 5 years ago

https://www.exposmartcon.com.br/pt/
starting today, instagram addon stop working and give a message in front end
No item found! Please make sure that your Instagram User ID and Access Token is correct
it work during last month without issues and changes at facebook/instagram level

I have the following message when click on regenerate access token

Warning
Invalid Scopes: instagram_basic, pages_show_list. This message is only shown to developers. Users of your app will ignore these permissions if present. Please read the documentation for valid permissions at: https://developers.facebook.com/docs/facebook-login/permissions

we dont know if that happend for someone else of wich is the potential error in facebook

7 replies

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chierasr Asked this
5 years ago

but one ago, when setup the account works perfectly, and suddendly stop
no other customer wirh same error?
best

Toufiq Senior Staff
5 years ago

Will you please re-setup your app id and key. Then check again, please. Thanks

swemmel
5 years ago

I have the same problem. Website: https://a-cinque.com. All worked perfect until a few days ago. And when re-generate the token I get the same error.

swemmel
5 years ago

After I put the "Facebook-app" back to "In Development" I can re-generate the token. And then the integration works again.

Question: Do you have to re-generate the token every x-amount of days? I see they are talking about short-live and long-live tokens. Short-live need to be refreshed every hour and long-live every 60 days. Does this mean I have to re-generate the access token every 60 days?

chierasr Asked this
5 years ago

swemel, as is a customer website i check during monday that situation. thanks for your advise

Toufiq Senior Staff
5 years ago

I have forward to our developer team. Hold on for the feedback from our developer team. Thanks

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