Cannot use this support without the option to attach images - Forum | JoomShaper
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Cannot use this support without the option to attach images

Asked by clausjepsen 5 years ago Last activity 5 years ago

Could you please enable the ticket system or provide option to ATTACH (no link) images?
Otherwise, it is really complex to explain problems.
It is NOT an option that users to upload there screenshots to servers!

Accepted answer

Marked as the solution
Dmitry Goncharov

Everything is cool! But for future generations, links to images may not be available. And the meaning of the theme will be lost without the image. Make the download to you with a 2-3MB limit

7 more replies

Rashida Rahman Staff

Hi there!
You may use any online screen capture tool and just share the link to get it easier I guess!

Best Regards

clausjepsen Asked this

@Mehtaz:
Sorry, but todays standard is to directly attach image - even by copy/paste - not upload.
Your own Chat function accepts image attach, so surely it should be possible to add here as well.

@Rashida:
You cannot share anything on a local machine. It has to be public accessible if not uploaded to your server.

Ofi Khan Staff

Hello clausjepsen

You can use your Google Drive or One Drive or Dropbox to share images too. Then it will be on your account and you can even remove it at any time.

Best regards

Ofi Khan Staff

Hello Dmitry Goncharov

Agreed with you. Things might not be available in the future. Even the issues will not be the same either.

Best regards

TheBearded

I would fully support the initial request to be able to upload and attach images directly when creating a new question ar when answering. This has been a common standard for many years in professional support UIs and would greatly improve the user experience of the new forum.

Juergen Baisch

@Ben: I agree with you. I'd like to see this common function in this forum, too.

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