Cannot Use This Support Without The Option To Attach Images - Question | JoomShaper

Cannot Use This Support Without The Option To Attach Images

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clausjepsen

General 3 years ago

Could you please enable the ticket system or provide option to ATTACH (no link) images? Otherwise, it is really complex to explain problems. It is NOT an option that users to upload there screenshots to servers!

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8 Answers
Dmitry Goncharov
Dmitry Goncharov
Accepted Answer
3 years ago #111

Everything is cool! But for future generations, links to images may not be available. And the meaning of the theme will be lost without the image. Make the download to you with a 2-3MB limit

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #74

Hi You can use this https://imgur.com/upload For image

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #81

Hi there! You may use any online screen capture tool and just share the link to get it easier I guess!

Best Regards

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clausjepsen
Accepted Answer
3 years ago #98

@Mehtaz: Sorry, but todays standard is to directly attach image - even by copy/paste - not upload. Your own Chat function accepts image attach, so surely it should be possible to add here as well.

@Rashida: You cannot share anything on a local machine. It has to be public accessible if not uploaded to your server.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #102

Hello clausjepsen

You can use your Google Drive or One Drive or Dropbox to share images too. Then it will be on your account and you can even remove it at any time.

Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #112

Hello Dmitry Goncharov

Agreed with you. Things might not be available in the future. Even the issues will not be the same either.

Best regards

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TheBearded
TheBearded
Accepted Answer
3 years ago #147

I would fully support the initial request to be able to upload and attach images directly when creating a new question ar when answering. This has been a common standard for many years in professional support UIs and would greatly improve the user experience of the new forum.

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JB
Juergen Baisch
Accepted Answer
3 years ago #3459

@Ben: I agree with you. I'd like to see this common function in this forum, too.

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