Hello when buying a license renewal a new license key has been created with a different date. I wish to have the previous license and that it be with the same date to expire on November 26, 2024. How can this situation be resolved?

Hello when buying a license renewal a new license key has been created with a different date. I wish to have the previous license and that it be with the same date to expire on November 26, 2024. How can this situation be resolved?

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