Hi,
here https://www.runtechpadova.com/shop in Misura EU there is the size 45,5 that is not present in any product : https://easycaptures.com/fs/uploaded/1627/4241120380.jpg
In the product is not present : https://easycaptures.com/fs/uploaded/1627/4812928352.png
How to hide/delete this size ?
Thanks in advance
Hi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I need to forward your issue to our developer team. Please allow me time & i will get back to you soon.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Hi,
any update about the bug ?
The website is live and I cannot hide the size (45,5) ...
Thanks in advance
Hi, it seems that the filters on the left do not represent the actual situation and is not possible to clean old variations.
Here another example : https://easycaptures.com/fs/uploaded/1637/8964118548.jpg
How to clean olds variation that do not exists anymore ?
Already they are trying to figure this issue. I hope they solve it and release fix as soon as possible. Please allow us time. Thanks
Hi,
I have upgrated EasyStore to 1.0.9 but the problem still remains : this size (MISURA EU = 45,5) appears in the filter list: https://easycaptures.com/fs/uploaded/1649/7033654077.jpg
but is does not exists in any product.
How to delete it ? Moreover other values are shown in the filter list but don't exist anymore.
I remain in waiting for your suggestion.
Thanks
I hope they will bring a fix it next update. Thanks
I'm quite surprised that such a serious bug still hasn't been fixed more than a month after it was reported. I understand that the product is new and needs to be adjusted but it is necessary to urgently fix such a serious problem: a lot of data from products that no longer exist are accumulating in the Filter List. Are there any deadlines? 3 updates have been released...
Hi Andrea, if you have access to phpmyadmin you can find the value 45.5 and related product ID in the database table easystore_product_option_values.
Thanks for suggestion MiBa, by the moment I'll do this manually, in waiting that JoomlaShaper fix correctly tthe bug.
Did you change protected password?
I am waiting for your feedback. Thanks
Hi,
I have deleted the empty values manually as suggested by MiBa. Here the backend details.
Thanks
Thank you so much. Now i need to collaborate with our developer team about your issue. I will get back to you soon.
That's why there is no problem found. If you found this problem again, Please let me know. Thanks
