Size Value In Filter is Not Present Into Articles Variables - Question | JoomShaper

Size Value In Filter is Not Present Into Articles Variables

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Andrea

EasyStore 4 weeks ago

Hi, here https://www.runtechpadova.com/shop in Misura EU there is the size 45,5 that is not present in any product : https://easycaptures.com/fs/uploaded/1627/4241120380.jpg In the product is not present : https://easycaptures.com/fs/uploaded/1627/4812928352.png

How to hide/delete this size ? Thanks in advance

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6 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 weeks ago #146991

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I need to forward your issue to our developer team. Please allow me time & i will get back to you soon.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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Andrea
Accepted Answer
3 weeks ago #147694

Hi, any update about the bug ? The website is live and I cannot hide the size (45,5) ... Thanks in advance

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Andrea
Accepted Answer
2 weeks ago #147786

Hi, it seems that the filters on the left do not represent the actual situation and is not possible to clean old variations. Here another example : https://easycaptures.com/fs/uploaded/1637/8964118548.jpg How to clean olds variation that do not exists anymore ?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 weeks ago #148253

Already they are trying to figure this issue. I hope they solve it and release fix as soon as possible. Please allow us time. Thanks

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Andrea
Accepted Answer
1 week ago #148876

Hi, I have upgrated EasyStore to 1.0.9 but the problem still remains : this size (MISURA EU = 45,5) appears in the filter list: https://easycaptures.com/fs/uploaded/1649/7033654077.jpg but is does not exists in any product. How to delete it ? Moreover other values are shown in the filter list but don't exist anymore.

I remain in waiting for your suggestion. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 5 days ago #149303

I hope they will bring a fix it next update. Thanks

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