Assistance with Managing Tooltips and Captions in Helix Ultimate and SP Pagebuilder - Forum | JoomShaper
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Assistance with Managing Tooltips and Captions in Helix Ultimate and SP Pagebuilder

Asked by Steven Saunders 2 years ago Last activity 2 years ago

Hello JoomShaper Support Team,

I am currently developing a site using Helix Ultimate along with SP Pagebuilder, and I've encountered an issue regarding the management of image tooltips and captions across these platforms.

Issue Description:
I have successfully implemented tooltips on my SP Pagebuilder pages, which are working well and meeting my site's needs. However, when I try to implement captions within Helix Ultimate, I end up with duplicate content, as both tooltips and captions display the same text. This redundancy is not ideal from a UX and SEO perspective.

Specific Challenges:

Redundancy: Adding captions in Helix results in both tooltips and captions displaying the same information.

Settings Conflict: Adjustments in one platform (Helix) seem to unintentionally impact the other (SP Pagebuilder), particularly in how tooltips and captions are handled.

User Experience: I am concerned that this redundancy may affect the clarity and usability of the site for end-users.

Request:
Could you provide guidance or a solution on how to manage or configure tooltips and captions within Helix Ultimate and SP Pagebuilder so that they do not display duplicate content? Ideally, I would like to have the flexibility to use either feature according to the needs of different parts of the site without conflicts or redundancy.

Additional Information:

Joomla version: [Latest as of 5-21-2024]
SP Pagebuilder version: [Latest as of 5-21-2024]
Helix Ultimate version: [Latest as of 5-21-2024]
Thank you for your assistance. I look forward to your suggestions on resolving this issue.

Best regards

Accepted answer

Marked as the solution
Mehtaz Afsana Borsha Staff

Hi

Thanks for contacting us. Please accept the answer that helped you. There is a button to accept answer after each comment.

-Regards.

1 more reply

Steven Saunders Asked this

Hello again.

Thanks for your time, but I stumbled onto a creative way to make both Pagebuilder & Helix Ultimate show Captions without Showing Tooltips. At first Helix was showing both Captions & Tooltips making duplicate content which I hear is not so good for UX or SEO.

Sorry I don't know how to close this ticket.

Best regards

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