hi team, when the User goes to check out and chooses one of the delivery countries (in my case "Austria" Österreich) the state appears (side comment: not needed for all over Europe, only for the USA, but thats another issue).
when the state appears the white bars are covering the information, something is loading in the background and the user can't proceed.
that strange behaviour appears on all products in the category "zubehör / alias zubehoer" i have 2 categories in that shop and the category "KLOSS Wohnherde" with 3 products are working fine.
if the cart has only one of the 20 products in the category "zubehoer" the error appears. if the cart has 2 products, one of the category "Kloss Wohnherde" and one from "Zubehör" the error is not there.
I tried to move the product Zubehör to the other category, but that didn't help.
Solved
EasyStore
Bug when selecting the country
Accepted answer
Marked as the solution
Alex Barendregt Asked this
hey, ok i found a guy that gave us support. the problem was the following:
The delivery costs were in the system with a "," comma instead of a "." dot. the comma caused the problem.
therefore problem solved!
Toufiq Senior Staff
Which person helped you?
Alex Barendregt Asked this
A friend in my area who works with Joomshaper as well.
Toufiq Senior Staff
Thanks
1 more reply
Toufiq Senior Staff
Hi there,
Thank you for reaching out. Thank you for reaching out. To help clarify things, I have recorded a screencast video for you.
https://drive.google.com/file/d/1y4iv_hD8dgQSKNG3c4eFaEVH8xKKmVr5/view
I appreciate your cooperation and will be sure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
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