Staff replied EasyStore

suddenly error message

Asked by Holger 2 years ago Last activity 2 years ago

I suddenly get this error message under the "Taxes" tab.

"Unhandled Runtime Error
TypeError: n[t] is undefined
Please open the browser console for more information!
Call Stack
d
store/js/app/admin.settings.js (1:119499)
70426
store/js/app/473.js (1:3492)
d
store/js/app/admin.settings.js (1:119504)"

The tax is still displayed correctly in the checkout, but I can no longer change anything in the backend.

I didn't make any changes to the "Taxes" tab beforehand, I just changed the shop email and updated a product description

What can I do ?

5 replies

Ofi Khan Staff

2 years ago

Hello Holger

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Holger Asked this

2 years ago

here it is ! thx

Ofi Khan Staff

2 years ago

I have checked but did not get your issue.

https://prnt.sc/VJqfgGCCmtRn

Holger Asked this

2 years ago

Many thanks, after your answer an checked again by my side - and yes ! you are right ! it is working regulary now !!!
perfect! even i dont understand why i got this issue yesterday over hours.
i refreshed my cache and tried from other browser and it was always same issue. dont know why its working now, but perfect it seems to be fixed .-)
greetings and many thanks

Ofi Khan Staff

2 years ago

You are welcome 😊

Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

I have a humble request too. It would be very kind of you if you can manage some moment to give us feedback on

This will inspire us to improve.