Good afternoon! I couldn't use the purchased PRO version of Page Builder today. Previously used and everything worked. Today I created a new site, used a template from your site, and activated the license. But the PRO features are not available to me. The license is active.
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SP Page Builder
I can't use the purchased PRO version
Accepted answer
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Rashida Rahman Staff
Glad that you have sorted it out!
You may close the post and you are always welcome:)
4 more replies
Rashida Rahman Staff
Hi there!
Sorry for your issue!
Which template you are using this time?
Regards
Olga Tsvetkova Asked this
Helix3 Template Framework for Joomla
Rashida Rahman Staff
Hi,
I think you know, but please let me describe it!
You need to download from JoomShaper website the Pro version of SP Page Builder and then install it over the lite one through Extensions>Manage>Install.
You will get all related info there:
https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/installation
And please make sure you have input your email and license key to SP Page Builder -> Pages -> Option (on the right) -> License & Update (input your email and license key) -> Save and Close. and then clear your browser and Joomla cache.
Most importantly, You have to copy the license key from your Joomshaper Dashboard. I have attached a screenshot for your ease:
https://prnt.sc/vesh66
Hope it helps!
Best Regards
Olga Tsvetkova Asked this
Thank you so much! I forgot to do that.
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