Hello,
I am using Stripe as the payment gateway and as customers sucessfully pay for items the status still shows as unpaid even though the payment was sucessful with no issues. Is there a way at all to make sure they payment status is updated and the paid email is sent out to customers so they know their purchase went through okay? Thanks
Hi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Info posted. Thanks for your help
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