I have created the coupon correctly, when I use it the discount applied at the time of payment is correct. When I proceed to payment it gives the error "'planetshopping.plasho_easystore_user_coupon_usage' doesn't exist" . What should I do?
Thank you.
Staff replied
EasyStore
easystore user coupon usage' doesn't exist
4 replies
Ofi Khan Staff
Hello Alessandro Zucchelli
Apology for the inconvenience. Please record the scenario and share with me here via any drive link. I will check and forward it to the developer team.
Best regards
Alessandro Zucchelli Asked this
please can you fix this before the weekend? We can't wait until Monday, we have orders and angry users. Here are the site logins if you need to fix it.
Let me know, thanks!
Alessandro Zucchelli Asked this
I can't attach the jpgs to the post. Can you explain how to do it? Thanks
Alessandro Zucchelli Asked this
I simply placed an order, proceed to payment, enter the discount coupon, click on pay and I get the error.
Ofi Khan Staff
Please take a screenshot of your Coupon settings and share via any platform. For example: Lightshot or Imgur
Alessandro Zucchelli Asked this
I can take a screenshot... I don't know how to upload it here to the forum!
Ofi Khan Staff
Please share the screenshot via any drive. For example, you can use
Lightshot: https://app.prntscr.com/en/index.html or
Imgur: https://imgur.com/ or Google drive etc.
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