hi
we installed a template from a QuickStart and there was a problem with the blog from the Case Studies page. The size of the image at the top and the rest of the elements at the top look like there are not enough styles in the template itself.
Can you help me?
Staff replied
Templates
Finion Template Problem Whit Image Size In Blog
9 replies
Mehtaz Afsana Borsha Staff
Hi
Thanks for contacting us and sorry for your issue. Could you please give me a screenshot of your issue?
-Regards.
Sarah Lipnica Asked this
this is what it looks like now
but here's what it should look like and how it is in the example
on the template page https://demo3.joomshaper.com/2019/finion/index.php/en/case-studies/capital-partner-trilant-north-america-acquisition-emerging-markets-through
searched in template.css and there is no such rule... .view-article .article-details.case-studies .article-body-wrap !
Mehtaz Afsana Borsha Staff
Could you please keep a full site backup and give me your super admin access? I need to check.
Sarah Lipnica Asked this
ok
Mehtaz Afsana Borsha Staff
Could you please keep a full site backup and remake this page?
Sarah Lipnica Asked this
how to redo it?
I need it in the same form as in your template!
You have full access, try it.
And my deadlines are on fire.!
Sarah Lipnica Asked this
Can you help me or what?
I need to solve this problem today or I need to get my subscription money back!
Mehtaz Afsana Borsha Staff
Did you install the quickstart? You can install the quickstart, Installing the QuickStart pack will replicate the template exactly as shown in the demo, providing a fully functional website setup.
Sarah Lipnica Asked this
1 year ago
· edited
yes installed from the quick start
QuickStart pack I downloaded it here and installed it from it
finion_quickstart_j4_v2.1.0 - is this package not working?
Can you help me ?
Sarah Lipnica Asked this
Will someone answer?? What kind of support do you have if no one can help or even respond?! What did I pay for?
Mehtaz Afsana Borsha Staff
Could you please check now. Its fixed now.
Sarah Lipnica Asked this
Sorry, but no
, it just got worse..
I need it like this, as in your template
https://demo3.joomshaper.com/2019/finion/index.php/en/case-studies/capital-partner-trilant-north-america-acquisition-emerging-markets-through
Sarah Lipnica Asked this
Please call someone else who can figure out this problem! and return it as it was before your "edits".
It's a simple question that you haven't been able to help solve for 5 days now.
Ofi Khan Staff
Hello Sarah Lipnica ,
Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing.
I have investigated and found that the casestudies layout was not selected. I have selected the correct layout. It looks good now. Please let me know if I can help you further.
https://prnt.sc/f5FzdTFFh4rX
Best regards
Ofi Khan Staff
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