I am having issues with the store's coupons. When I try to use the created coupons, the following error message is displayed: "The code is required," even though the code has already been applied. The coupons were generated correctly, and all settings were reviewed according to the documentation.
Staff replied
EasyStore
Easy Store cupons dont work
5 replies
Toufiq Senior Staff
Hi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Willian Asked this
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Toufiq Senior Staff
Check hidden content.
Willian Asked this
Check hidden content.
Toufiq Senior Staff
Username and password do not match or you do not have an account yet.
Willian Asked this
Sorry, check hidden content again.
Toufiq Senior Staff
Remove this JavaScript Code.
Willian Asked this
Why? This code is from my CRM system.
Toufiq Senior Staff
Remove this code & apply your coupon code. Check & let me know. Thanks
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